Quay Supply Co will happily refund your online purchase or part of your purchase providing you contact us at firstname.lastname@example.org within 7 days of receiving your purchase, and returns are shipped back within 14 days of return confirmation. The item must be in the same condition you received it in. The item must not be worn/used and include all tags and packaging where applicable.
Quay Supply Co will not offer refunds or exchange on sales/discounted items, however we may offer store credit.
Quay Supply Co reserve the right to inspect all returns for refunds and refuse a refund if we feel the product has been worn or used in any way.
Please note that returned goods will not be accepted without contacting us first.
Return delivery costs will be met by the customer.
The cost of free shipping may be deducted on refunded items that are returned.